Browse the rules that apply
These terms explain how we handle account creation, wallet use, device sessions, and support requests. They apply when you open an account, send a deposit, move between mobile and desktop, or ask us to review a blocked action. If local law does not allow access from
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your location, the service is not available there and you should not continue. For account checks, we may ask for the name on the wallet, the active email, and a fresh login from the same device you used before. Deposits through DANA, OVO, GoPay, and QRIS
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can be held if the account details do not match. We also keep support and transaction records for dispute handling and other required duties, then limit access when the record is no longer needed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.